Shipping & Returns

Shipping Policy

At Artwist, we take great care in ensuring that our handcrafted masterpieces are delivered to you in a timely and secure manner a maximum of 7 working days. We offer a range of shipping methods to suit your needs and budget, with costs and estimated delivery times clearly stated at checkout. Our packaging is designed to protect your artwork and ensure it arrives in pristine condition. If you have any special requests or concerns, please do not hesitate to contact us. We want you to be completely satisfied with your purchase from Artwist. If for any reason you are not, we offer a hassle-free return and exchange policy. Simply contact us within 14 days of receiving your order and we will provide instructions on how to proceed. Please note that customized or personalized artwork cannot be returned or exchanged, unless there is a defect or damage in transit.

Return & Exchange Policy

At Artwist, we stand behind the quality of our handcrafted masterpieces. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. To be eligible for a return or exchange, please contact us within 14 days of receiving your order. We will provide instructions on how to proceed, and your artwork must be returned in its original condition and packaging. Please note that customized or personalized artwork cannot be returned or exchanged unless there is a defect or damage in transit. Once we receive your returned artwork, we will process your refund or exchange within 5-7 business days.

Terms and Conditions

Introduction

Welcome to www.artwist.in ("Website"), the digital platform dedicated to promoting and selling artistic creations. The Website is owned and operated by Artwist, Managed by Sudeep KP (The Artist), (hereinafter referred to as "Artwist" or "Artwist by Sudeep", "we," "us," or "our"). These Terms and Conditions (the "Terms") govern your access to and use of our Website and its related services (collectively, the "Service").

By accessing or using the Service, you signify that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Service.

Use of Our Service

Artwist provides a platform for artists to showcase and sell their artwork and for buyers to purchase unique pieces. You agree to use the Service only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Service.

Registration and Account

To access certain features of the Service, you may be required to register an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Artwist or its content suppliers and is protected by international copyright and intellectual property laws. You may not use, reproduce, distribute, modify, display, or perform any content from the Website without our prior written permission.

User Content

You may be able to upload, store, or share content through the Service. You retain all rights in, and are solely responsible for, the user content you share on the Website. You grant Artwist a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, store, display, reproduce, modify, create derivative works, perform, and distribute your user content on the Website for the purposes of operating, developing, providing, and using the Service.

Purchases and Payments

Artwist facilitates transactions between artists and buyers. We may charge fees for certain services. By making a purchase on the Website, you agree to pay all fees and charges associated with the transaction.

Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. Artwist expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

Artwist shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the Service.

Changes to Terms

Artwist reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

If you have any questions about these Terms, please contact us at info@artwist.in.