Shipping & Returns
Shipping Policy
At Artwist, we take great care in ensuring that our handcrafted masterpieces are delivered to you in a timely and secure manner. We offer a range of shipping methods to suit your needs and budget, with costs and estimated delivery times clearly stated at checkout. Our packaging is designed to protect your artwork and ensure it arrives in pristine condition. If you have any special requests or concerns, please do not hesitate to contact us. We want you to be completely satisfied with your purchase from Artwist. If for any reason you are not, we offer a hassle-free return and exchange policy. Simply contact us within 14 days of receiving your order and we will provide instructions on how to proceed. Please note that customized or personalized artwork cannot be returned or exchanged, unless there is a defect or damage in transit.
Return & Exchange Policy
At Artwist, we stand behind the quality of our handcrafted masterpieces. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. To be eligible for a return or exchange, please contact us within 14 days of receiving your order. We will provide instructions on how to proceed, and your artwork must be returned in its original condition and packaging. Please note that customized or personalized artwork cannot be returned or exchanged unless there is a defect or damage in transit. Once we receive your returned artwork, we will process your refund or exchange within 5-7 business days.